PRIVACY POLICY

Effective Date: 6/23/2026

At Radiant Formé (“Radiant Formé,” “we,” “our,” or “us”), we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, book classes, purchase memberships or retail products, communicate with our team, visit our studio, or otherwise interact with any of our services (collectively, the “Services”).

By accessing our website or using our Services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you interact with Radiant Formé, we may collect personal information that you voluntarily provide to us when creating an account, booking classes, purchasing memberships or products, subscribing to email or SMS communications, completing forms, participating in promotions, or communicating directly with our team.

This information may include your name, email address, phone number, billing address, payment information processed through secure third-party providers, date of birth, emergency contact information, and any fitness preferences, health notes, or other details you choose to provide in connection with your membership or studio experience.

In addition to information you provide directly, we may automatically collect certain technical information when you visit our website. This may include your IP address, browser type, device type, operating system, pages visited, time spent on the website, referring websites, search terms, and general browsing behavior. We use this information to improve website performance, security, and overall user experience.

We may also use cookies, tracking pixels, web beacons, and similar technologies to remember your preferences, improve website functionality, analyze traffic patterns, and better understand how visitors interact with our digital platforms. You may choose to disable cookies through your browser settings, though certain website functions may be affected.

Certain information may also be collected or processed through trusted third-party service providers that support our business operations, including booking software, payment processors, website hosting services, analytics providers, and communication platforms.

How We Use Your Information

Radiant Formé uses the information we collect in order to operate and improve our Services and to provide a seamless client experience. This includes processing class bookings, managing memberships, handling purchases and payments, sending booking confirmations and receipts, and maintaining customer accounts.

We may also use your information to communicate with you regarding studio announcements, schedule changes, service updates, customer support inquiries, promotions, marketing communications, and upcoming offerings.

In addition, information collected through our website helps us better understand customer behavior, improve website functionality, evaluate the effectiveness of marketing campaigns, maintain platform security, prevent fraud or unauthorized activity, and comply with applicable legal or regulatory obligations.

Third-Party Platforms and Information Sharing

Radiant Formé does not sell your personal information.

In order to provide our Services efficiently, we work with trusted third-party providers who assist with business operations. These providers may include Mariana Tek for booking, scheduling, membership management, and customer account administration, along with payment processing providers, website hosting services, email and SMS communication platforms, analytics services such as Google Analytics, and other vendors necessary for day-to-day operations.

When you interact with our Services through third-party providers, certain information may be processed through those platforms in accordance with both this Privacy Policy and the independent privacy policies of those providers.

We may also disclose personal information when necessary to comply with legal obligations, respond to lawful requests from government authorities, protect the rights and safety of Radiant Formé and our community, investigate fraud or security concerns, or enforce our business policies and agreements.

Marketing Communications

From time to time, Radiant Formé may use your information to communicate with you about promotions, membership offers, new class launches, studio updates, events, retail offerings, and other marketing communications related to our business.

These communications may be delivered through email, text message, social media advertising, or other digital marketing channels.

You may opt out of marketing communications at any time by using the unsubscribe option provided in communications or by contacting us directly.

SMS Communications and Consent

By providing your mobile phone number when creating an account, booking classes, purchasing memberships, or otherwise interacting with Radiant Formé, you consent to receive text message communications from us regarding your account and our Services.

These communications may include booking confirmations, class reminders, waitlist notifications, membership updates, studio announcements, account notifications, and occasional promotional or marketing messages.

Message frequency may vary depending on your account activity and communication preferences. Standard message and data rates may apply based on your mobile carrier and service plan.

You may opt out of receiving marketing text messages at any time by replying STOP to any message or by contacting us directly at david@radiantforme.com.

Please note that opting out of certain communications may limit your ability to receive important service-related notifications such as booking confirmations, class reminders, or schedule updates.

Consent to receive text communications is not a condition of purchasing any products or services from Radiant Formé.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our Services, maintain business and financial records, comply with legal obligations, resolve disputes, and enforce our agreements.

If you would like your personal information deleted, you may contact us directly. Certain information may be retained when required for legal, operational, accounting, or security purposes.

Your Privacy Rights

Depending on applicable laws and your location, you may have certain rights regarding your personal information.

These rights may include the ability to request access to the personal information we maintain about you, request corrections to inaccurate information, request deletion of your personal data, opt out of marketing communications, or request limitations on certain processing activities.

To submit a privacy-related request, please contact us directly at david@radiantforme.com.

Data Security

Radiant Formé takes commercially reasonable administrative, technical, and physical safeguards to protect your personal information and maintain the security of our systems.

While we work diligently to protect your information, no method of electronic transmission or online data storage can be guaranteed to be completely secure, and therefore absolute security cannot be guaranteed.

Children’s Privacy

Our website and Services are intended for individuals over the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.

If we become aware that personal information has been collected from a child in violation of applicable laws, we will take steps to promptly remove that information.

Third-Party Links

Our website or digital platforms may occasionally contain links to third-party websites or external services.

Radiant Formé is not responsible for the privacy practices, policies, or content of third-party websites, and we encourage users to review the privacy policies of those external platforms independently.

Changes to This Privacy Policy

Radiant Formé may update this Privacy Policy periodically to reflect changes in our operations, services, legal requirements, or privacy practices.

Any updates will be posted on this page along with an updated effective date. Continued use of our Services after any updates constitutes acceptance of the revised policy.

Contact Information

If you have any questions regarding this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact us at:

Radiant Formé
Email: david@radiantforme.com